FAQs
Here is a guide that includes all that you need to know to get started on your new YESOUL Bike: User Manual (PDF)
Yesoul Magnetic Resistance Spin Cycle Bike With Belt Driven System Will Give You A Smooth Quiet Ride. The 100 Levels Magnetic Control Resistance, Riding More Silent. This Exercise Bicycle Will Not Disturb Your Neighbohood, Sleeping Family Members.
Yes, The Cycling Bike Frame Is Made Of Commercial Steel And Its Very Sturdy.Triangular Stable Structure Body, With “H”Shaped Base Design Make It More Stable When Riding Even A Large Body Weight. It Also Has Toe Supports To Keep Feet In Place.
We Think That The Height Range Of The Space Should Be At Least (22In+ Your Height). For Example Your Height 6Ft, The Minimum Of The Height Of The Basement Is: 6Ft+22In=6Ft 22 In. Hope You May Understand What I Say.
With The Help Of The Transport Wheels Even A Slim Lady Can Move The Heavy Duty Smart Excersize Bike Easily.
Our Sensor Is A Power Sensor ,Battery Model Is Button Battery Cr2477. If You Got More Question About Our Exercise Bike, Please Let Me Know.
Our App Can Track Distance | Time | Calories | Resistance | Cadence | Power | Average Power, Etc., To Help You Intuitively Experience Riding And Making Riding More Efficient. But Without Speed, You May Calculate The Average Speed, With The Distance Divide The During Time. And Our Bike Will Be Compatible With Many World Class App.
Actually The Magnetic Resistance Of Yesoul G1 Smart Connected Bike Is Adjustable And Manully. Therefore Without The App You May Use It Still. And With The App, You Can Read The Levels Of The Resistance, There Are 100 Levels For This Home Bike. Otherwise Our Bike Will Compatible With The Word Class App.
About G1M PLUS screen using:
1. You can connect Yesoulfitness or Zwift or Kinomap APP through Bluetooth then take out the screen mirroring adapter. Note: There are two screen mirroring adapters for Android and IOS in the package. Please use them according to the model of your phone.
2. Connect the HDMI interface of the same screen device to the screen.
3. Connect the Type-c or Lightning interface of the screen mirroring adapter to the mobile phone. Note: Android phones need to support DisplayPort (DP) signal output in order to use the wired screen projection function normally.
If it doesn't work, please confirm if your phone supports DisplayPort (DP) first and provide some video to support@yesoulfitness.com
Please contact our support team with details via support@yesoulfitness.com. They will assist you to solve the issue with the express.
Please check if the light on the power adapter is twinkle，
1.If the light on the power adapter is twinkle，you need to follow the attachment to operate.
2.If the light on the power adapter is normal, please provide some videos or pictures and we will help you solve the problem Do not
worry, we promise we will solve your problem ASAP.
Attachemnt:
For users in United States and Canada, your package will be all-in-one, so you will only receive one package.
For some users in Australia, the packages will be shipped as two separately. Please kindly wait. If you don't get another package three days after you receive one, please contact with us. And some users will receive one package which is same in US and CA. New and old packaging will be shipped randomly.